Policies

THIS IS A SCENT-FREE OFFICE!

Please refrain from using strong, odor-emitting items such as: perfumes, colognes and scented lotions. They may cause symptoms in many patients with rhinitis.

 

NO FOOD/DRINKS IN THE OFFICE

Please do not bring food/drinks into the office. There are patients with severe food allergies.

 

CANCELLING APPOINTMENTS

Please provide 24 hour notice when cancelling an appointment or you will be charged a fee.

 

REQUESTS FOR SCHOOL FORMS & MEDICAL RECORDS

Please allow 3-5 business days for our office to process your request for school forms and medical records (lab, blood test and x-ray reports, allergy testing results, etc.).

 

NEW POLICY FOR SCHOOL FORMS – AUGUST 2014

Capital A.A.I. has been experiencing a large number of requests for expedited completion of school forms. We have always tried our best to accommodate these requests because we do not want children/adolescents to miss school or the chance to participate in athletics. However, due to the increased volume of requests, we have had difficulty keeping up.

 

Our preference is for parents/guardians to plan ahead and allow 3-5 business days for completion of forms. However, we have decided to continue to complete school forms in an expedited fashion but will now charge $20 per expedited form. The fee for non-expedited forms will remain $10 and be completed in 3-5 business days.

 

Parents/Guardians must fill out their portion of the school forms prior to submitting to our office, along with the medications requested & the child's current weight.

 

Options for retrival of school forms:
- Facsimile: To school or personal fax (please provide fax number)
- Postal Mail: Submit a self-addressed envelope along with a stamp
- Physically pick-up in the office